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Eserve Blog

5 Ways To Improve Your Customer Service With CRM Software

5 Ways To Improve Your Customer Service With CRM Software

5 Ways CRM Can Improve Customer Service “Every company’s greatest assets are its customers, because without customers there is no company.” – Michael LeBoeuf. Customers are the backbone of a company. Companies that take care of their customers and look after them well scale new heights, while those found lacking […]

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Equifax Data Breach: How Did It All Go So Wrong?

Equifax Data Breach: How Did It All Go So Wrong?

The September Equifax data breach is by most accounts the most detrimental and damaging example of corporate hacking we’ve ever seen. While breaches like the one Yahoo experienced were larger in scale, the Equifax breach involved much more sensitive data – the most sensitive. But how exactly did this happen? […]

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Does Video E-Learning Really Work?

Does Video E-Learning Really Work?

7 Ways to Get the Most from Your Video Content While there are a number of learning modes for corporate trainers to choose from, a digital age demands digital solutions. For many, video e-learning is just the ticket. Some might argue that video courses put learners in a passive role and […]

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Cloud Based Encryption: How It Works & Why We Need It

Cloud Based Encryption: How It Works & Why We Need It

The encryption debate is heating up. It’s obvious we need more security. But what’s not obvious to everyone is what the debate is really about. No matter what Forbes tells you, the debate is NOT about privacy vs. security. It’s about whether to choose less security or choose more security in […]

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What the Top E Learning Companies Don’t Want You to Know About Online Training

What the Top E Learning Companies Don’t Want You to Know About Online Training

E-learning, should it continue to adapt, will only continue to grow worldwide. The challenge often lies in finding a platform that is engaging, efficient and gives the most ROI. Some providers know the secret. Do you? Whether you run a multinational operation or a single location, content accessibility is key […]

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