Employee training is not just vital for employees, but also crucial for the growth and development of every organization. Companies, employees, and learning and development (L&D) managers now understand the need for high-quality training pretty well. The importance of corporate training should never be underestimated. But are you providing enough training to your employees?
It may not be necessary to reiterate this, but today’s corporate training is no longer one person at a whiteboard in an employee-filled conference room. If that person is there, he or she is more likely to have a much larger audience of employees attending remotely via webinar – or the session is also being recorded for later online access by employees as needed. Digital distribution has created a revolution in corporate training that too few companies are using to full advantage.
While eServe doesn’t create training programs, we want to be sure you’re on the right track with yours – and, of course, that you keep us in mind when you shop for a comprehensive solution for managing and distributing them.
Hiring employees with the right skills is a challenging task for employers all over the world. Investing in their success (and, by extension, your company’s) requires ensuring they have the right “tools” to perform their job responsibilities efficiently, according to your industry’s best practices. Depending on your organization’s size, there may be multiple training needs.
- Onboarding new hires
- Ongoing training and education
- Certification programs
- Training on internal procedures
- Executive/administrative training
- Frontline training
SHIFT provides some eye-opening statistics on the value of training on employee retention. For example, one in three people leave their organization in the first year – and of almost 4,300 workers interviewed for a Middlesex University research project, 74 percent said they felt they weren’t achieving their full potential. A commitment to corporate training not only improves employees’ skills, but gives them a valuable sense of buy-in to your organization.
How to create a great corporate training program
Set achievable goals and objectives – Decide what you want your training program to accomplish. Is it increased productivity? Is it to ensure that employees in every location understand and follow important policies to avoid negative publicity and lawsuits? Is it to bring everyone up to speed on a new technology, platform or protocol?
Clearly define the leadership role – Smaller organizations usually don’t have a dedicated L&D team, relying instead on someone in the HR department. But depending on the situation – and the importance of training – there may be someone else who will take the role. This may even be the CEO.
Commitment from the owner and C-suite – A successful training program needs the involvement of the executives. By demonstrating support of a learning mindset, stakeholders can give employees the confidence to fully embrace training and development. Having buy-in around learning throughout the entire company is one of the key elements that differentiates successful training programs from those that fizzle out. It’s essential to create a culture of learning where learning is normalized in the workplace and stakeholders are empowering constant growth.
Tracking – Most online training platforms allow you to get metrics on usage. However, employees must feel driven to seek training and learning, as opposed to feeling forced to invest their time. The focus should be on whether employees are performing better at their jobs, rather than using attendance as a metric to shame employees into learning.
Protecting your corporate training investment
When it comes to imparting corporate training, you need an intuitive, easy-to-use learning management system (LMS) for secure, reliable and efficient distribution. Today, with security breaches and cybercrime in the news on an almost daily basis, even the smallest organization that distributes proprietary training content online to its employees needs to take proper security precautions.
Our blog post – “3 Hidden Threats to Corporate Training Programs” – covers vulnerabilities to proprietary company data and content that too often fly under the radar. Ironically, most companies know they need to train their employees on security protocol, but often they communicate that protocol in some rather unsecure ways. The majority of companies have either no system in place or a partial system for monitoring and tracking their sensitive data. Moreover, what we have found at eServe is that many companies are unaware of what kind of data they need to protect.
Your corporate training program could include materials on how to use your product, ways to achieve certifications, policies and procedures for employee standards – as well as trade secrets and marketing strategies. Often this information is shared online, in documents, on DVDs and CDs. It effectively means that you need to protect all of your digital media. When these training materials are shared with recipients without safeguards against piracy, accidental loss, or misuse, the loss of data can result in lost revenue.
The eServe competitive edge
eServe’s encryption technology keeps your sensitive training material secure. When you opt for encrypted content security, only intended recipients can access, view and interact with your content. eServe is a secure, cloud-based content delivery platform that enables both e-learning leaders and high-tech manufacturers to reduce their risk of revenue loss with the loss of their intellectual property.
Having the flexibility to use eServe as either a stand-alone learning platform or an arsenal for all of your intellectual property, businesses of all sizes and types will benefit from the security it provides. Whether you want to share corporate training content with remote teams, travel on mobile devices and stay secure, or send secure product plans or contracts to your partners overseas, eServe can meet your needs.
With IP protection and data safeguard methods, we can ensure employees, partners and other recipients can securely share critical documents, video and other content – anywhere, anytime – without the risk of unauthorized access.
Other solutions available from eServe include a course management system that works with your existing LMS and a learning content management system (LCMS) for e-learning. Contact us to learn more, and get the most from your corporate training programs.